The Complete Guide to Water Damage Restoration Process

Understanding the Professional Restoration Process

Professional water damage restoration follows a proven scientific process developed by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). Understanding each phase helps you know what to expect and why each step matters.

Phase 1: Emergency Contact & Assessment

When you call Flood Doctor, our team responds within 60 minutes. The first step is a thorough assessment using moisture meters, thermal imaging cameras, and hygrometers to map the full extent of water damage — including areas not visible to the naked eye.

Phase 2: Water Extraction

Using truck-mounted and portable extraction units, we remove standing water rapidly. Our industrial extractors can remove thousands of gallons per hour, significantly reducing drying time and preventing further damage.

Phase 3: Drying & Dehumidification

This is the longest phase, typically taking 3-5 days. We place commercial air movers and dehumidifiers strategically throughout affected areas. Daily moisture readings ensure the drying process is on track.

Phase 4: Cleaning & Sanitizing

All affected materials are cleaned, sanitized, and treated with antimicrobial agents. This includes air scrubbing with HEPA filtration to remove airborne contaminants and odors.

Phase 5: Restoration & Reconstruction

The final phase involves repairing or replacing damaged materials — drywall, flooring, trim, and paint — to return your home to its pre-loss condition.